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  • a 10% deposit is payable within two weeks of invoice date
  • 50% of this deposit is a non-refundable administration fee levied for the processing of the application
  • All cancellations must be in writing and receipt thereof confirmed via return email from the Programme Manager
  • Companies may change participant names up to two weeks prior to the commencement of the programme.
  • Thereafter it will be considered a cancellation.
  • The balance of the programme price is payable as stated on the invoice in order to secure a place on this programme
  • Should the applicant cancel less than two weeks prior to the commencement of the programme, a 45% cancellation fee will be levied.
  • This cancellation fee is in addition to the 5% non-refundable administration fee referred to above
  • Should the applicant cancel after the programme has commenced, a 100% cancellation fee will be levied
  • Any refunds due will be processed after the commencement of the programme
  • In the event that USB-ED cancels the programme, 100% of the programme fee will be refunded where the applicant has paid in full upfront


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